RESERVATIONS.  
Reservations confirmed by phone, letter or email must be secured by a refundable deposit within 7 days. Minimum reservation is for two consecutive days.

BOOKING DEPOSITS.  
A deposit of £50 will act as a reservation deposit and security against damages, excess cleaning and loss of keys etc..

PAYMENTS. 
The full rental fee must be received not less than 7 days before the start date booked.

REFUNDS.
Full payment. In the event you cancel at short notice, we will try to find a replacement booking. However, since we do not ask for full payment until only 7 days before your start date, a refund might not be possible once full payment has been received.
Deposits. Less charge for electricity used and any justifiable deductions, deposits will be returned 14 days after vacating the cottage. If you have to cancel, then provided  we have 21 days notice a full refund will be given. For a lesser period of notice, a refund will be at the owner's discretion subject to finding a replacement booking, and will be on a pro rata basis. No refunds should be expected for less than 7 days notice.

ARRIVAL. 
The cottage will be available for occupancy from 14:00 on the first day, or earlier by agreement if no visitors are vacating the cottage that day.

VACATING THE COTTAGE. 
Please vacate by 12:00 on the day of departure. You may leave later by agreement if no visitors are arriving that day.

CHECKLIST. 
Please ensure you do everything on  the checklist provided  before vacating the cottage. Above all, ensure the water is turned off at the main stopcock and the electricity turned of at the consumer unit and all windows and doors are locked. Return completed checklist to owners by post or email (scanned)

ELECTRICITY. Meter reading to be recorded on the checklist form when arriving at the cottage and again on departure. Electricity is charged at 15 pence per unit.

WOOD.
A large supply of wood is provided for the multi-fuel stove. This is Free of Charge

BED LINEN & TOWELS. 
If possible, please provide your own sheets (std. single mattress), pillow cases, sleeping bags (recommended), towels & toiletries etc. Blankets and pillows are provided. Also take your own tea-towel for washing up. There will be an extra charge for providing these items if requested.

CARE OF FACILITIES. 
Please take care of the facilities and ensure they are left in a clean condition, as you would wish to find them (and should have found them on arrival). Refer to the 'Cottage Manual' for the correct use of appliances. Please report immediately any appliance not working or broken.

BREAKAGES.
Please provide a replacement for breakage of mugs & plates etc. If unable to do so please notify us as soon as possible so we can provide a replacement before the next visitors arrive.

SMOKING.
It is now a legal requirement that you are not allowed to smoke in shared public areas, therefore,  “NO SMOKING” inside the cottage. Please be considerate when disposing of cigarette ends. Do not litter the garden or the local environment.

PETS.
Pets are not allowed for hygiene reasons and in case anyone visiting the cottage has an allergy to animal hair.

PARKING.
Please use the car parking areas when possible . Ensure that  Emergency Vehicles and neighbours' vehicles have access at all times.

OCCUPANCY. 
Four persons (maximum). Babies accepted as not part of the head count.

WINTER BOOKINGS.  In the winter, should the water supply become extremely cold, the electric shower might not heat the water sufficiently to meet your comfort requirements. Hot water for a flannel wash can be obtained from the water-heater in the kitchen. If a hot shower during the months of November to March is an absolute essential, please do not book.

INDEMNITY. 
The owners bear no liability for personal injury however caused whilst on the premises.  Protection devices are installed including: - fire alarm, fire extinguishers, and earth-leakage breaker in the electrical supply. Please consult the ‘Cottage Manual’  to find out the correct use of appliances etc. It is advisable to have personal injury insurance